Lead integrated account services with responsibility for operational risk identification, data integrity, and documentation standards

Partner with business, compliance, and second-line risk teams to support governance and regulatory alignment

Support issue management, control execution, and risk remediation efforts

Translate enterprise risk expectations into sustainable operational practices

Performed independent credit analysis and risk decision-making

Applied underwriting policy and financial analysis to support sound credit outcomes

Balanced risk discipline with business objectives

Strengthened analytical and judgment-based decision-making skills

Led end-to-end mortgage operations and fulfillment functions 

Managed teams, pipelines, and operational performance 

Oversaw regulatory compliance, quality control, and workflow efficiency 

Implemented process improvements to support growth and compliance

Served as senior lead for mortgage processing activities 

Oversaw pipeline management, quality standards, and staff performance 

Supported regulatory compliance and documentation accuracy 

Acted as a subject-matter resource for complex transactions

Executed mortgage loan processing and fulfillment activities 

Prepared, reviewed, and maintained loan documentation 

Supported underwriting and compliance requirements

Supported mortgage fulfillment and operational workflows 

Managed loan documentation and process coordination

Built a strong foundation in mortgage lending and regulatory standards